Verbal dispatch instructions are still common in trucking, especially at small fleets. The problem shows up after something goes wrong. No paper trail means your insurance defense has nothing to work with, and the claim file gets written by the other side.
On May 14, 2026, the Supreme Court ruled 9-0 that freight brokers can be sued under state law for hiring unsafe motor carriers. Here's what Montgomery v. Caribe Transport II means for fleets — and why brokers will start vetting your CSA scores like they never have before.
When cargo shifts or falls and a claim gets filed, the first thing an adjuster asks for is your securement documentation. If it isn't there, complete, and compliant with 49 CFR 393, you may not have a claim — you have a denial. Here's what fleet operators need to know about load securement documentation and insurance before the next incident.
Temperature excursions are one of the most disputed cargo loss scenarios in trucking insurance. When a reefer malfunctions or a load arrives out of spec, insurers look hard at documentation before paying. Here's what fleet owners need to know to protect their claim from the start.
Running multi-stop delivery routes means your liability exposure resets at every door. Most cargo policies aren't built for that. This post breaks down where coverage gaps appear on milk runs, LTL loops, and local distribution routes — and what to do about it before a claim forces the conversation.
Peak season means more loads, tighter capacity, and fleets hooking up to trailers they don't own. What most fleet owners don't realize is that their existing policy probably doesn't cover those rental trailers the way they think it does. Here's what to check before you put a driver behind the wheel.
Forced dispatch sounds like a business decision. It's also an insurance problem. When drivers are pushed onto loads they didn't agree to, the liability questions get complicated fast — and most policies aren't written to sort them out in your favor.
When you subhaul loads to another trucking operation, your standard policy may not follow that freight — or that driver. This post breaks down where coverage gaps appear in subhauling arrangements and what fleet owners need to verify before the next load moves.
An accident outside dispatch orders doesn't automatically let your fleet off the hook. Respondeat superior, negligent entrustment, and your own commercial auto policy can all pull you into a claim — whether the driver was authorized or not. Here's what fleet owners need to know before that situation arises.
Running team drivers keeps the truck moving around the clock. But when something goes wrong, "who's responsible" gets complicated fast. Here's what fleet owners need to know about team driver liability and how to make sure your policy is actually built for it.