🔔 Announcement: American Trucking Insurance is now a part of Valley!
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Policy changes, certificates, payments, and claims — handled in one place.
Use our Policy Management Request Form to submit requests 24/7. A licensed producer will review and process your request during business hours and follow up by email with next steps or confirmation.
What You Can Request Here
Request a Certificate of Insurance (COI)
• Certificate sent to holders
• Add’l insureds/loss payees
• Vehicle/driver schedules
Request a Policy Change
• Add/Remove driver
• Add/Remove truck or trailer
• Update contact info
• Update billing info
• Cancel policy
Make a Payment
• Carrier payment portals
• Premium finance payment
• Payment to agency (if applicable)
File a Claim
• Report ASAP (best practice: within 24 hours)
• Document incident details
• Photos recommended
What Happens After You Submit
Your submission is a request—not an immediate confirmation.
No changes are processed until a licensed producer reviews and completes the request.
If we need more information, we’ll email you.
Typical processing: 1–2 business days once all required details are received (carrier response times may vary).
Before You Start (Quick Checklist)
Driver Changes: name, DOB, license state/number, CDL (if applicable), years experience
Vehicle Changes: year/make/model/VIN/value, owned/leased/rented, lienholder/loss payee; if removing: Bill of Sale/Lease Termination (when available)
Business Updates: updated business name (if changing), which addresses (mailing/physical/garaging), full new address
Certificates (COI): certificate holder name/email/address, special requests (additional insured, loss payee, schedules)
Claims: location (mile marker/intersection), point of impact, report info/number (if filed), photos (optional but strongly recommended)
Cancellation Requests
If your policy includes federal insurance filings, carriers typically require 35 days to cancel unless you provide:
- Replacement policy declarations page, or
- Proof of authority revocation
We will email you a cancellation form (LPR) for e-signature.
We’re here to make policy management easier.
Submit your request anytime, and our team will follow up as soon as it’s reviewed and ready to process.