How do I get a quote?
Clients can start by filling out the quote form, and the PDF says quote requests are usually reviewed within 24 business hours.
How do I request a Certificate of Insurance (COI)?
Clients can request a COI through the portal or by calling our office at 1-509-795-1300.
How do I make a payment?
You can make a payment using the online payment option or by phone. Accepted payment methods include credit card, debit card, and ACH.
How do I request a change to my policy?
You can submit a policy change request through the linked form or contact Valley directly by phone.
What truck insurance coverages do you offer?
Valley offers key coverages such as primary liability, physical damage, cargo, and non-trucking liability.
What happens after I submit my quote request?
Your request is reviewed, an agent contacts you, compares available carrier options, and presents coverage choices that fit your needs.
How long does it take to get a quote?
Most quotes are processed within 24 hours, although some may take longer depending on the case.
What happens after I submit an application?
A licensed producer reviews the application, an agent is assigned, coverage details are prepared, and coverage begins once everything is confirmed and effective.
Why was my insurance application denied?
Common reasons include poor driving history, incomplete information, unsafe or outdated equipment, financial concerns, or high-risk operations.
What types of trucking policies do you offer?
Valley offers coverage for operations such as hot shot, box truck, semi truck, owner operator, Amazon Relay, dump truck, flatbed, tow truck, and non-trucking liability (NTL).
How long does an application take?
Most standard and NTL applications take about 24–48 business hours to process.
How long does a freight broker bond take?
Most freight broker bonds are processed within 1–2 business days. Valley also notes that FMCSA filings are handled after approval.
What do I need to start or run a trucking company?
Common requirements include a CDL, DOT/MC authority, UCR, IRP, HVUT, IFTA, BOC-3, and SCAC, depending on your operation.
What does commercial trucking insurance cover?
It may cover liability, cargo, physical damage, truckers’ workers’ compensation, and trailer interchange.
What is not covered by commercial trucking insurance?
Common exclusions include intentional or illegal acts, unapproved drivers, mechanical breakdown, overloaded cargo, and personal use unless specifically included.
What does cargo insurance cover?
Cargo insurance can cover goods in transit, including domestic shipments, warehouse storage, exhibition or processing risks, and consolidation risks.
What does cargo insurance not cover?
Typical exclusions include improper packaging, spoilage or inherent vice, delays, war or terrorism, willful misconduct, and certain high-risk commodities.
What is FMCSA and why does it matter?
FMCSA regulates commercial motor vehicle safety, including registration, licensing, audits, and safety monitoring through systems like SAFER and CSA.
What are MCS-150, USDOT, IFTA, and BOC-3?
These are important compliance requirements related to registration, maintaining an active USDOT number, fuel tax reporting, and appointing a process agent.
How do I contact Valley Trucking Insurance, and what are your hours?
Valley is open Monday through Friday, 6:00 AM to 5:00 PM PST. You may fill out a form for your requests or call our phone number.
